Privacy Policy

Famelt PR Private Limited values your privacy and is committed to protecting your personal information. This policy explains how we collect, use and safeguard your data when you interact with our website, forms or services, and how you can exercise your rights under the Digital Personal Data Protection Act, 2023.

1. Information we collect

• Personal information: name, email address, phone number, company name and designation.
• Business information: brand or campaign details you share with us for PR, influencer, podcast or marketing purposes.
• Technical information: website activity, device type, IP address and browser information, for analytics and security.
• Communication data: messages, emails and other correspondence exchanged with our team.

2. How we use your information

• Respond to your enquiries and service requests.
• Provide PR, influencer, production, marketing and media services.
• Share proposals, updates and invoices relating to your project.
• Improve our website, advertising and customer experience.
• Comply with legal obligations and resolve disputes.

Where we rely on your consent, you may withdraw it at any time by writing to the Grievance Officer named in section 10. Withdrawal does not affect processing carried out before withdrawal.

3. Data protection and security

Access to personal data is restricted to authorised team members who need it to do their work. We apply reasonable technical and organisational security measures to protect data against unauthorised access, alteration or misuse.

We do not sell, rent or trade your personal information.

4. Sharing of information

We share data only in the following circumstances:

• With media partners, journalists, creators or vendors, where necessary to deliver the services you have asked for.
• With legal or regulatory authorities, where required by law.
• With payment or accounting providers, to process transactions.

All such parties are bound by confidentiality and data protection obligations.

5. Cookies, analytics and advertising

Our website uses cookies, pixels and analytics tools, including Google Analytics, Google Tag Manager and the Meta Pixel, to measure website performance, understand how visitors use the site, and measure advertising effectiveness.

You can disable cookies through your browser settings. Some parts of the website may not function fully if you do.

6. Transfers outside India

Some of the service providers we use — including analytics and advertising platforms, and email and cloud hosting providers — process data on servers located outside India. Where data is transferred outside India, we take reasonable steps to ensure it remains subject to appropriate protection, and we transfer only to countries not restricted by the Central Government under applicable law.

7. Data retention

We keep personal data only as long as we need it:

• Enquiries that do not become clients: up to 24 months from last contact.
• Client records: for the duration of the engagement and up to 8 years afterwards, to meet accounting, tax and statutory requirements.
• Website analytics: as per the retention settings of the analytics platform in use.

After the retention period ends, data is deleted or anonymised.

8. Your rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access a summary of the personal data we hold about you and how it is processed.
• Request correction, completion, updating or erasure of your personal data.
• Withdraw consent for promotional or non-essential processing at any time.
• Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
• Raise a grievance with us, and escalate to the Data Protection Board of India if unresolved.

To exercise any of these, contact the Grievance Officer in section 10. We respond to requests within a reasonable period and ordinarily within 30 days.

9. Personal data breaches

In the event of a personal data breach, we will notify affected individuals and the Data Protection Board of India in the manner and within the timelines required under applicable law.

10. Grievance Officer

11. Third-party links

Our website links to other websites and media outlets. We are not responsible for their privacy practices or content, and we encourage you to review their policies before sharing personal information.

12. Changes to this policy

We may update this policy from time to time. Changes will be published on this page with a revised “last updated” date. Continuing to use our services after a change means you accept the updated policy.

13. Governing law

This policy is governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Gautam Buddh Nagar, Uttar Pradesh.